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ATTENTION COACHES, DESIGNERS OR SERVICE-BASED ENTREPRENEURS

Do you want a streamlined, automated client experience that saves you 5+ hours a week

without being chained to your inbox?

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You know you need to streamline your client process, but you have no idea where to begin...

 

DOES THIS SOUND FAMILIAR?

 

You know you need to streamline your way of working with your clients, but you're feeling stuck, overwhelmed and distracted by all the option.

There are 3 big mistakes I see when people try to streamline their client experience...

Trying to DIY it for free....you want your life to be easier, you gotta pay!

Not taking time to think about your client experience holistically

Only focusing on the delivery and not paying attention to the other 3 parts of the experience

How would your business (and life!) be different if you could...

Have 5+ more hours every week to do whatever the heck you want!

Have a client experience that lifts your service to the next level

Create consistent income and even charge more and get hired for it, all because your clients rave about what it's like to work with you

Build a business that works around you and the life you want...hello evenings and weekends!

That's why I can't wait to introduce you to the
DONE-WITH-YOU CLIENT EXPERIENCE INTENSIVE
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Kind Words

FROM PAST CLIENTS

I found the Audit very helpful and loved how detailed it was.

I liked the fact it included suggestions and then package ideas so I had an idea of costings.

Highly recommend for anyone starting out with Dubsado. Thank you, Laura!

- April H

Here's how the Client Experience Intensive is different from other packages...

Because you're not focusing on creating consistent content on Instagram, or blogging weekly, on starting a podcast just to get clients. We're focusing on the one thing that actually brings in leads....word of mouth. 

Creating a streamlined client experience not only helps you, but also makes a way more enjoyable experience for your clients, which makes happy clients, which makes vocal clients. 

When we implement my proven system...

YOU GO FROM THIS:
TO THIS:

You’re feeling absolutely overwhelmed because you’re doing all the admin, manually creating every email, proposal, invoice, contract. Sick of writing the same email for the 10th time today. Sick of creating proposals from scratch every time.

You have a library of templates that you can quickly access at any time, making sending that invoice a couple-of-clicks action. You only amend the contents when you want to add in some personalisation. It takes seconds for you to reply to emails with your canned email library. Bliss! On top of having a lovely resource template library, you have a master checklist that you use with each client, which means there's no more guessing what happens next.

You’re forgetting to send clients emails, forms because your process of working with a client is all in your head and your actual todo list is a mile long.

Your clients are constantly telling you how much they enjoyed working with you because projects were well managed, and delivered on time. You set expectations and delivered. They felt so cared for that they now shout about you to anyone who will listen. Who needs a referral scheme anyway?!

You’re up late at night, working weekends, and hating the fact that you aren’t actually spending any time growing your business, never mind spending time with your family, doing the things you love to do.

You take your kids to the beach and actually leave your phone at home because your automated onboarding workflow is doing all the hard work for you.

By the end of this project you'll have...

WORKFLOW FLOWCHART

 

As part of the Workflow Report you will get your processes mapped out in a flowchart...because I know we have some visual people out there who process things better in a visual format!

WORKFLOW REPORT

 

A mapped out, streamlined client experience that focuses on saving you time and making sure your clients are well-informed, happy and, most importantly, not pestering you in your inbox!

HAPPY CLIENTS

Yes, this is a double whammy when it comes to the outcome. Not only will it save you time, it's going to create an amazing experience for your clients. And we all want happy clients, right?

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Kind Words

FROM PAST CLIENTS

Laura took something that felt completely overwhelming and broke it down to make it manageable.

The process of working with Laura to set up Dubsado has also cemented my procedures and workflows within my business. The templates and designs that she created capture my brand and I am completely happy with the overall service.

I would definitely recommend Laura for all your Dubsado needs!

- Amy J

Client Experience Intensive

SIGNATURE PACKAGE

Who wants a fully mapped out, streamlined client experience in just one or two days? Say hello to the Client Experience Intensive!.

A 2-3 hour call to map out your workflows

A Workflow Report & Workflow Flowchart

Recommendations for any tech needed within your client process

A 30-minute end-of-day call to talk you through your Report to make sure you understand it

Bonuses:

14-Days of support whilst you get started

Automate & Amaze with Dubsado PDF Guide 

50% Discount on the Automate & Amaze course when launched

SILVER

Up to 3 Workflows*

2 x £237

GOLD

Up to 6 Workflows*

2 x £339

* The first workflow consists of your lead / onboarding and offboarding phase, the remaining workflows are for each service you offer. For example, if you have 4 packages, you will need 5 workflows in total.

DIAMOND

Up to 10 Workflows*

2 x £447

 
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Kind Words

FROM PAST CLIENTS

Honestly, working with Laura is excatly how outsourcing should be - effortless!

Laura is incredibly knowledgable and organised, so helpful and provides amazing communication every step of the way too. 

I'm so pleased I've had the pleasure of working with her and would highly recommend her to anyone.

- Chralotte F

The Process

DONE-WITH-YOU

CLIENT EXPERIENCE INTENSIVE

STEP ONE

Free Discovery Call

Schedule a FREE discovery call with me so I can get a better understanding of you and your business. And, most importantly, what level of help you need.

STEP TWO

Custom Quote

After our no-salesy sales call, you'll receive a proposal custom to your needs. All you need to do to book in is sign the contract and make your deposit.

STEP THREE

Intensive

Your project starts with a 2-3 hour workflow mapping call. 

This is where I grill you about how you currently do things and then I make my suggestions to uplevel it.

STEP FOUR

Workflow Report

After our call I will create a report that details all your workflows, tech suggestions, and flowcharts

STEP FIVE

Dubsado Audit

If you use Dubsado, I will also do an audit to help you get it optimised to fit in with the lovely new workflows you're about to implement!

STEP SIX

14-Day Support

I got your back! As you start using your lovely new automated system, I'll be here to answer any questions.

You have questions...I have answers
FREQUENTLY ASKED QUESTIONS

How long is the setup process?


1-2 Days Yes, you heard me right! The whole thing about intensives is that we get you your desired outcome in as little time as possible.




Do I need to use Dubsado to buy this package?


Nope This Client Experience Intensive is for EVERYONE! Whether you use Dubsado or not, we will uplevel your client experience so that it runs smoothly and wows your clients. If you do use Dubsado, I will provide you with a workflow with specific Dubsado triggers and actions. If you do not use Dubsado, then we will map out the workflow with the tech you currently use, or I will make recommendations for tech that will be able to help you to streamline the process.




Will you help me to figure out the tech?


We will definitely cover the tech you use during our intensive. Dubsado is my area of expertise, but I do have a basic knowledge of all different types of tech, so I will be making recommendations for tech that you can integrate into your process to help streamline it further.




Do you have payment plans?


Yes The standard payment option for this package is 100% upfront, however, if you need a more custom payment plan, please let me know on the call and we can arrange a customised plan for you.





Will I need to be available throughout the intensive day?


Yes! We will be having a brainstorming call that starts at 10am GMT then after that I will be working on drafting your Workflow Report, during that time I will need you to be available to answer questions, and for me to be able to complete this within the timeframe, I will need you to be able to answer questions immediately. Please make sure you do not have any meetings or calls booked in for the day we have our intensive. We then have an end-of-day call where I will walk you through the report. I will let you know specific times when I onboard you. But basically, don't book anything in for the day we have your intensive!




What if I need to cancel or reschedule?


Because intensive spots are super limited, there will be no refunds or cancellations. Should you have to cancel due to extenuating circumstances, please reach out to me at least one week in advance of the session so that we can work something out.




What if the days you have available don't suit me?


Just ask! I only offer a very limited amount of intensive days, but if they don't fit in with your scheduler just email me and I will see what I can do (no promises though!).




How is this different to other ways to work with you?


I currently don't offer any other ways to work with me. Because I have spent years refining the process of working with my clients, I can work quickly and efficiently. I know that long drawn out projects spanning weeks (sometimes months) are not what you want or need. I love being able to help people out in the shortest amount of time possible. Let's get this done and get your business running smoother tomorrow!





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